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Text template variant 1
Information on exercising the right of withdrawal in the case of a purchase contract for the delivery of one or more goods in one shipment
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods;
To exercise the right of withdrawal, you must inform us ............ [name, address, telephone number, e-mail address of the company] of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or e-mail). You can use the sample withdrawal form attached below, but this is not mandatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment.
[In the case of purchase contracts in which you have not offered to collect the goods yourself in the event of withdrawal]:
We may refuse to refund you until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earliest.
[Choose from the following options]:
☐ We will collect the goods.
☐ You must return or hand over the goods to us or to ............ [insert name and address of the person authorized by you to receive the goods, if applicable] immediately and in any event no later than fourteen days from the date on which you notify us of the cancellation of this contract.
The deadline is met if you send the goods before the period of fourteen days has expired.
[Choose from the following options]:
☐ We will bear the cost of returning the goods.
☐ You bear the direct costs of returning the goods.
☐ You bear the direct costs of returning the goods in the amount of ............ EUR [insert amount]
☐ You shall bear the direct costs of returning the goods. The costs are estimated at a maximum of approximately ............ EUR. [Insert amount]
☐ We will collect the goods at our expense.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Text template variant 2
Information on exercising the right of withdrawal in the case of a purchase contract for the delivery of several goods in several partial shipments as part of a single order
Right of withdrawal
You have the right to cancel this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the last goods.
To exercise your right of withdrawal, you must inform us ............ [name, address, telephone number, e-mail address of the company] of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or e-mail). You can use the sample withdrawal form attached below, but this is not mandatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment.
[In the case of purchase contracts in which you have not offered to collect the goods yourself in the event of withdrawal]:
We may refuse to refund you until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earliest.
[Choose from the following options]:
☐ We will collect the goods.
☐ You must return or hand over the goods to us or to ............ [insert name and address of the person authorized by you to receive the goods, if applicable] immediately and in any event no later than fourteen days from the date on which you notify us of the cancellation of this contract.
The deadline is met if you send the goods before the period of fourteen days has expired.
[Choose from the following options]:
☐ We will bear the cost of returning the goods.
☐ You bear the direct costs of returning the goods.
☐ You bear the direct costs of returning the goods in the amount of ............ EUR [insert amount]
☐ You shall bear the direct costs of returning the goods. The costs are estimated at a maximum of approximately ............ EUR. [Insert amount]
☐ We will collect the goods at our expense.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Text template variant 3
Information on exercising the right of withdrawal in the case of a contract for the delivery of goods in several partial shipments or pieces
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the last partial shipment or the last item. To exercise your right of withdrawal, you must inform us ............ [name, address, telephone number, e-mail address of the company] of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or e-mail). You can use the sample withdrawal form attached below, but this is not mandatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment.
[In the case of purchase contracts in which you have not offered to collect the goods yourself in the event of withdrawal]:
We may refuse to refund you until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earliest.
[Choose from the following options]:
☐ We will collect the goods.
☐ You must return or hand over the goods to us or to ............ [insert name and address of the person authorized by you to receive the goods, if applicable] immediately and in any event no later than fourteen days from the date on which you notify us of the cancellation of this contract.
The deadline is met if you send the goods before the period of fourteen days has expired.
[Choose from the following options]:
☐ We will bear the cost of returning the goods.
☐ You bear the direct costs of returning the goods.
☐ You bear the direct costs of returning the goods in the amount of ............ EUR [insert amount]
☐ You shall bear the direct costs of returning the goods. The costs are estimated at a maximum of approximately ............ EUR. [Insert amount]
☐ We will collect the goods at our expense.
You will only be liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
If you wish to cancel the contract, please print out this form, fill it in and send it back to us:
Withdrawal form
To
............ [the name, address and e-mail address of the entrepreneur must be inserted here by the entrepreneur]
I/we (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
Ordered on (*): ........................ Received on (*): ............................
Name of the consumer(s):
........................................................................................................................
Address of the consumer(s)
........................................................................................................................
........................................................................................................................
Signature of the consumer(s):
........................................................................................................................
Date: ............................................................
(*) Delete as applicable.